Privacy Policy

This Privacy Policy explains how One Chain Global (“Company”, “we”, “our”) collects, uses, shares, and protects personal data when visitors access or use onechainglobal.com and related services.
By using the site, visitors consent to practices described here and acknowledge this policy may be updated from time to time without prior notice consistent with our referenced models.

Who we are

Data controller: One Chain Global, Binaqadi 2 ci maden 52 ci korpus ev 186, Baku, Azerbaijan, AZ1053.
This policy is inspired by industry-standard web terms and privacy notices similar in scope to the provided references while tailored for our operations and jurisdictional context.

Information we collect

• Identity and contact data: name, company, billing and shipping addresses, email, phone, and account identifiers submitted via forms, checkout, or inquiry flows.

• Transactional data: quotes, orders, cart contents, payment status, invoices, and delivery details necessary to fulfill purchases and support after-sales service.

• Technical and usage data: IP address, device and browser details, pages viewed, time on site, referring pages, and cookie identifiers for performance, security, and personalization.

How we use information

• To provide and improve services, process quotes and orders, arrange shipping, and deliver customer support, including communications about order status and service updates.

• To maintain security, prevent fraud, manage preferences and cookies, and analyze site performance for usability and availability.

• To comply with legal obligations (tax, accounting, sanctions screening) and to enforce our terms, IP rights, and acceptable use policies.

Cookies and tracking

We use cookies and similar technologies to recognize repeat visits, streamline authentication, remember preferences, and assess performance, as is common for e‑commerce sites referenced in the source materials.
Browser settings can be adjusted to refuse or delete cookies, but core site functions may be affected if cookies are disabled.

Payment processing and security

Payments are processed via reputable third‑party gateways using encrypted connections (e.g., SSL/TLS), and full card numbers are not stored on our servers, aligning with secure payment practices described in the reference materials.
Authentication and fraud controls may require additional verification steps from the payment provider consistent with industry protocols.

Sharing and disclosures

• Service providers: logistics, warehousing, payment processing, IT hosting, analytics, and customer support providers receive only the data needed to perform contracted services under confidentiality obligations.

• Compliance and protection: we may disclose information if required by law, court order, or to protect rights, safety, and the integrity of our services.

• Business transactions: in a merger, acquisition, or asset transfer, data may be transferred as part of customary business continuity.

International transfers

Where services or infrastructure are provided outside Azerbaijan, data may be processed in other countries with appropriate safeguards and contractual protections consistent with standard commercial practices in the referenced materials.
We take steps to ensure recipients provide a comparable level of data protection appropriate to the context and purpose of processing.

Data retention

We retain personal data only as long as needed for the purposes described (e.g., servicing orders, accounting, legal compliance) and then securely delete or anonymize it per standard retention practices.
Retention periods may vary depending on statutory requirements for records and dispute resolution needs.

User rights

Subject to applicable law, users may request access, correction, deletion, or restriction of personal data and may object to direct marketing at any time.
Requests will be addressed within a reasonable timeframe and may require verification to protect account security.

Security

We implement reasonable technical and organizational measures to protect data, including encryption in transit, access controls, and secure environments; however, no system can be guaranteed 100% secure on the internet.
Users should keep credentials confidential and promptly notify us of any suspected unauthorized access or misuse.

Children’s privacy

Our services are not directed to children, and we do not knowingly collect data from individuals under 16; any such records discovered will be deleted.
Parents or guardians who believe a child has provided data should contact us using the details below so we can take appropriate action.

Changes to this policy

We may update this policy to reflect operational, legal, or regulatory changes, with the latest version posted on the site and an updated effective date.
Continued use after changes are posted constitutes acceptance of the revised policy.

Contact

Questions or requests about privacy can be directed to One Chain Global at the company address listed above, referencing “Privacy” in the subject or cover note for routing.
We aim to respond to verified requests within a reasonable period consistent with our service commitments.